Client Services Administrator
Full Time • New York, NY
About Savory
Savory is a full-service, boutique hospitality firm on a mission to elevate the corporate dining experience, making it fresher and more reliable with a focus on quality food experiences and hospitality excellence.
At Savory, we have a common thread that resonates through everything we do: PASSION! We are passionate about the creation of our menus, where our food comes from, and, most importantly, we’re passionate about our people and the hospitality we show to our clients, our vendors, and each other. Our rapid growth has prompted us to seek qualified individuals who will add a positive impact to our team and help shape the future of Savory.
About the role
The Client Services Administrator at Savory plays a key role in facilitating smooth operations for our client-facing teams. In this role, you will be at the heart of our day-to-day operations, providing crucial support to ensure the smooth functioning of our organization. Our ideal candidate is highly organized, proactive, and capable of handling a dynamic administrative workload. This position has the opportunity to support and liaise across teams within an ever-evolving and multi-faceted corporate hospitality firm.
This role is a key addition to our growing team. Here are some examples of the primary responsibilities of our Client Services Administrator:
Savory is a full-service, boutique hospitality firm on a mission to elevate the corporate dining experience, making it fresher and more reliable with a focus on quality food experiences and hospitality excellence.
At Savory, we have a common thread that resonates through everything we do: PASSION! We are passionate about the creation of our menus, where our food comes from, and, most importantly, we’re passionate about our people and the hospitality we show to our clients, our vendors, and each other. Our rapid growth has prompted us to seek qualified individuals who will add a positive impact to our team and help shape the future of Savory.
About the role
The Client Services Administrator at Savory plays a key role in facilitating smooth operations for our client-facing teams. In this role, you will be at the heart of our day-to-day operations, providing crucial support to ensure the smooth functioning of our organization. Our ideal candidate is highly organized, proactive, and capable of handling a dynamic administrative workload. This position has the opportunity to support and liaise across teams within an ever-evolving and multi-faceted corporate hospitality firm.
This role is a key addition to our growing team. Here are some examples of the primary responsibilities of our Client Services Administrator:
- Creating, reviewing, and processing client orders in our catering software, Flex.
- Manage a diverse array of administrative tasks, including monitoring shared inboxes, scheduling meetings, completing daily and weekly reporting, and maintaining accurate records.
- Drive all backend processes for smooth client operations (obtaining liquor licenses, ordering from third-party vendors, coordinating COIs, etc.).
- Respond promptly to inquiries and requests from all internal teams, demonstrating professionalism and exceptional hospitality at every turn.
- Assist with the preparation of reports, presentations, and other documents as requested, ensuring accuracy and attention to detail.
- Collaborate closely with the Accounts Management team to streamline processes and optimize efficiency.
- Adapt quickly to changing priorities and deadlines, demonstrating flexibility and resilience.
- Other duties as assigned.
What we’re looking for
At Savory, our people are at the heart of everything we do. We’re a tight-knit team of passionate, innovative culinarians who strive to live our values every day: authenticity, curiosity, collaboration, solutions, and community.
Your experience should show us the following:
- A passion for hospitality, food, and beverage! Experience in the food and beverage industry is a plus
- Strong time management skills and keen attention to detail
- Proficient in Microsoft Office Suite, Outlook, and Teams
- Excellent, clear communication skills, written and verbal
- Flexibility and comfort with shifting priorities and multitasking in a growth-focused, client-driven environment
- A hospitable nature with the ability to stay calm and collected under pressure
- Relationship and team-building skills
- Experience with catering software (Flex Catering) is a plus; willing to train the right candidate!
In addition to a growth-focused work environment, our talented team enjoys:
- Competitive hourly rate ($22.00 - $24.00), depending on experience
- Eligibility for company-sponsored medical plans, including health, dental, and vision insurance for full-time employees after 90 days
- Flexible Spending Account (FSA) and transit enrollment
Compensation: $22.00 - $24.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
WORKING AT SAVORY
Savory is a full-service, boutique hospitality firm on a mission to elevate the corporate dining experience, making it fresher and more reliable with a focus on quality food experiences and hospitality excellence. Our four core services (corporate catering, events, amenities, and Simply Savory, our grab-and-go offering) mean that we are always looking for talented individuals who are passionate about providing exceptional hospitality to our client partners.
At Savory, our people are at the heart of everything we do. We’re a tight-knit team of passionate, innovative culinarians who strive to live our values every day: authenticity, curiosity, collaboration, solutions, and community.
We’re passionate about sustainable solutions: in how our food is sourced and served as well as creating sustainable careers in hospitality for our people. In addition to our benefits package which is available to all full-time team members, we are a growth-focused organization and take every opportunity to champion our team and help them grow with us into roles greater than they could have imagined.
OUR VALUES
At Savory, we pride ourselves on being a values-based organization:
- Curiosity: Our curiosity is always driving us to ask questions, learn more, and get better. We’re agile for ourselves and our client partners.
- Authenticity: We believe in a true commitment to respect, diversity, and integrity. Our team is unapologetically themselves and brings their diverse life experiences to our work every day.
- Collaboration: Teamwork is our foundation! We’re independently driven, each of us experts in our field, and when we come together, are able to rely on each other to create something exceptional.
- Solutions: We always operate from a solutions-oriented mindset. There is nothing too big or too small for us to solve, and we apply our learnings to ensure successful measures are in place for the future.
- Community: We believe in community first and cultivating a culture of gratitude. We celebrate and support each other in all our endeavors, both in and outside of our shared Savory goals.
Intrigued? We’d love to hear from you! Use the link here to check out our available positions.
Not sure which position is right for you but still interested in joining the Savory team? Email a resume and cover letter to talent@savory.com and we’ll be in touch!
(if you already have a resume on Indeed)
Or apply here.
Competitive compensation
401(k) matching program
Company-sponsored medical plans including health, dental, and vision insurance
Flexible Spending Account (FSA), dependent care
Commuter benefits